Free, pass or membership
Paid alerts arrive instantly. Free ones arrive later. No booking fees on any plan.
Plans compared
| FreeFreeOn events with a free tier | Event passfrom £10One-off, per event | Membership£4.99 a weekor £19 a month or £79 a year | |
|---|---|---|---|
| Alert speed | 10 minutes (up to 30 on some events) after we spot a listing | Instant alerts arrive within seconds | Instant alerts arrive within seconds |
| What it covers | Events that have a free tier | One event or tour | Every event we watch, up to 10 at once (HYROX races are pass or free only) |
| How long | Your first 30 days, then some alerts can stop | Until the event ends | Until you cancel |
| Renews? | No | No - one payment | Yes - cancel any time |
| FeaturesEvery plan gets the same alert channels, price and seating filters, and app chat. | |||
| iPhone and Android app alerts | Yes: Delayed 10 minutes (up to 30 on some events) | Yes: Instant | Yes: Instant |
| Breaks through Focus on iPhone | Yes | Yes | Yes |
| Browser alerts on a computer | Yes: Delayed 10 minutes (up to 30 on some events) | Yes: Instant | Yes: Instant |
| Email alerts | Yes: Delayed 10 minutes (up to 30 on some events). Off by default if you sign up in the app | Yes: As a backup to notifications. Off by default if you sign up in the app | Yes: As a backup to notifications. Off by default if you sign up in the app |
| Link to the ticket page | Yes: In the app, after a short "this alert was late" screen | Yes: Opens the ticket page directly | Yes: Opens the ticket page directly |
| Price limit | Yes: Alerts up to your price | Yes: Alerts up to your price | Yes: Alerts up to your price |
| Seated or standing | Yes: Where the seller says | Yes: Where the seller says | Yes: Where the seller says |
| Choose your dates | Yes: Up to 4 nights on tours of more than 15 dates | Yes: Any or every date | Yes: Any or every date |
| Alert history in your account | Yes | Yes | Yes |
| Fan chat rooms in the app | Yes | Yes | Yes |
| "Got tickets" posts in the act's chat room | Yes | Yes | Yes |
Passes and the free tier are set up on each event's page. Prices on the website are charged in the currency shown at checkout. Price and seating filters let through listings the seller gives no price or seat details for.
Pricing questions
Which should I pick?
One event you really want to get into: an event pass. You pay once, get instant alerts for that event and it ends when the event does. Several events a year: membership covers every event we watch, up to 10 at once. Just looking: start free where the event has a free tier, and upgrade any time.
Can I cancel?
A pass never renews, so there is nothing to cancel. Membership renews until you stop it: cancel from your account page, or in your phone's subscription settings if you joined in the app. It stays active to the end of the period you paid for.
Can I get a refund?
If you cancel a website purchase within 14 days, email support@alertix.app and we refund what you paid, less a proportionate amount for the service already provided. Read the full terms.
I bought in the app. Who bills me?
Purchases in the Alertix app are billed by the App Store or Google Play at the price the store shows you, and the store handles refunds for them under its own rules.
Does any plan guarantee tickets?
No. Every plan tells you when tickets appear; whether you get one depends on how fast you check out and how many others want it. Paid plans tell you first.