TL;DR. When Ariana Grande tickets come back for the sold-out O2 shows (15 August – 1 September 2026), they come back in exactly two places: AXS Official Resale, capped at face value plus 10% at most, and Twickets, capped at face value. Delivery differs — AXS Mobile ID through the official app on one, a normal checkout on the other — but the practical answer to "which should I watch?" is both. Here is what each channel is and how to be ready for it.
What AXS Official Resale is
AXS Official Resale is the resale route The O2 says it will honour. When a fan lists a spare ticket, the listing is price-capped at face value plus 10% at most, and it drops back into the normal axs.com purchase flow — meaning resale tickets appear on the same event page where the original tickets were sold. There is no separate resale site to monitor; you are watching the event page itself.
That makes the buying experience familiar: you find the ticket on the AXS event page and check out through AXS as if it were a first-release ticket, just sourced from another fan.
What Twickets is
Twickets is a fan-to-fan resale marketplace. Sellers who can no longer go list their tickets, and listings are capped at face value. The Eternal Sunshine Tour has its own tour page where listings for all ten O2 nights appear. You buy through the normal Twickets checkout, and an account takes seconds to create.
Price caps: +10% vs face value
Both are face-value channels by design — that is what separates them from the tout sites listing the same shows from £600 upwards. The difference between them is small:
- AXS Official Resale: face value plus 10% at most. On a £115 standing ticket, that is a ceiling of about £126.50.
- Twickets: face value. What the original buyer paid is the cap.
For reference, face values for these shows run from about £76 for upper tier seats, about £115 for standing, up to about £405 for the best lower tier seats, with VIP packages from about £200.
Delivery: how you actually receive the ticket
This is the biggest practical difference, and the one to prepare for in advance.
- AXS: tickets for these shows are AXS Mobile ID delivery through the official AXS app. Your ticket lives in the app on your phone, so you need an AXS account and the app installed — there is no way around it.
- Twickets: a normal checkout on the Twickets site or app. You buy the listing and Twickets handles getting the ticket to you.
Set up both accounts before a drop, not during one
Returns for shows like this can go in under a minute. A live listing is the worst possible moment to be typing a password reset or downloading an app. Before the next drop:
- Create your AXS account and install the AXS app. Stay logged in on your phone so checkout is one tap when an alert lands.
- Create your Twickets account. Quick to do, and it removes the last bit of friction from their checkout.
- Know your targets. Which of the ten nights work for you, which ticket type you want, and your maximum price — decided in advance, so you never hesitate at checkout.
So which one should you watch?
Both. Drops land on either channel at unpredictable times, neither publishes availability numbers, and a return you miss on one is not coming back on the other. The catch is that neither channel tells you quickly: Twickets alerts are often delayed by up to 10 minutes — and for some of the biggest events they aren't offered at all — while AXS has no alerts, and its advice for sold-out shows is to keep checking the event page yourself.
That is the gap Alertix exists to close. It checks both channels every 1 to 10 seconds, day and night, and pushes you the moment tickets matching your nights, ticket type, and price cap appear — linked straight to the drop, so you are checking out while slower alerts are still landing. It is a one-off £10 that covers all ten nights and expires by itself after 1 September; nothing renews.
At a glance
- AXS Official Resale: the resale The O2 honours · capped at face value +10% · listings rejoin the normal axs.com purchase flow · AXS Mobile ID delivery via the app · no alerts of its own
- Twickets: fan-to-fan marketplace · capped at face value · normal Twickets checkout · own alerts often delayed by up to 10 minutes, sometimes not offered
- Verdict: watch both, with accounts ready on both — and let alerts do the watching
FAQ
Is AXS Official Resale or Twickets cheaper?
Twickets listings are capped at face value, while AXS Official Resale listings are capped at face value plus 10% at most. In practice both are face-value channels, and the difference on a £115 standing ticket is at most around £11.
Which channel has more returns?
Neither publishes numbers, and drops land on both at unpredictable times. The honest answer is to watch both — which is exactly what an alert service is for.
Do I need accounts on both?
Yes, and set them up before a drop. Tickets for these shows are AXS Mobile ID delivery through the official AXS app, so you need an AXS account and the app regardless. A Twickets account takes seconds to create, but not seconds you want to spend during a live listing.
How do I find out about drops fast enough?
Alertix watches both channels every 1 to 10 seconds and sends a push and email the moment matching tickets appear, linking straight to the drop. You buy directly from AXS or Twickets under your own account, at the capped price.
Related reading
- How to get Ariana Grande O2 tickets now they're sold out — the full playbook for catching returns.
- Ariana Grande ticket alerts — set up your nights, ticket type, and price cap in about a minute.